Last updated 2026-07-10

TL;DR
In most states you can serve divorce papers by certified mail with return receipt requested, but the rules vary a lot. Some states make your spouse sign the green card in person. Others need a court order first. Florida and Georgia ban mail service for the opening petition entirely. Read your state's civil procedure rules before you mail anything, because bad service voids the case.
What does 'service by mail' actually mean in a divorce case?
Service of process is how the court officially tells your spouse a divorce case has been filed against them. It's a due process requirement built into the Constitution. Before a court can make binding orders about your marriage, your property, or your kids, the other person has to get real notice. Mail service is one method courts allow for delivering that notice. It has technical rules that go well beyond dropping a letter in a mailbox.
When courts say 'service by mail,' they usually mean one of three things. Certified mail with return receipt requested (CMRRR), where the carrier collects a signature and sends a green card back to the sender as proof. First-class mail, which is simpler but accepted in far fewer states for the initial petition. Or acknowledgment/waiver of service by mail, where you send the papers and your spouse signs a form agreeing they got them, then mails it back.
Those three are legally distinct. Certified mail with return receipt is the standard for mail-based service and works in most states. First-class mail alone is almost never enough for the original petition, though courts commonly accept it for later filings once the spouse has appeared. Acknowledgment/waiver is the cleanest option in an uncontested divorce because it kills the certified mail delivery risk entirely, assuming your spouse cooperates.
Here's what trips people up. In most states, the petitioner (the spouse who filed) cannot serve the papers themselves, no matter the method. You have to arrange for someone else to send the certified mail: a process server, the county sheriff, or in some states any adult who isn't a party. Check your state's rules on who counts as an authorized server before you address that envelope. [1]
Which states allow divorce service by certified mail?
Most of them, with conditions. Almost every state's rules of civil procedure list certified mail as a permitted method, but several require court approval first, and a handful let the respondent refuse delivery and force personal service instead.
Here's how the major states break down:
| State | Mail service allowed for initial petition? | Who must send? | Signature required from respondent? |
|---|---|---|---|
| California | Yes, by acknowledgment (CCP § 415.30) | Any adult non-party | Yes, respondent must sign Notice and Acknowledgment |
| Texas | Yes, by certified mail with return receipt | Clerk of court only | Yes, respondent must sign |
| Florida | No. Personal service required for the initial summons | N/A | N/A |
| New York | Acknowledgment-by-mail allowed under CPLR § 312-a | Any adult non-party | Yes, respondent must return acknowledgment |
| Illinois | Yes, certified mail with return receipt (735 ILCS 5/2-213) | Any adult non-party | Yes |
| Georgia | No. Personal service required initially; mail used only for later filings | N/A | N/A |
| Ohio | Yes, clerk sends certified mail automatically (Ohio Civ. R. 4.1) | Clerk of court | Yes, signed by respondent |
| Washington | Yes, certified mail with return receipt (CRLJ 4) | Any adult non-party | Yes |
| Arizona | Yes, certified mail or acknowledgment (ARCP Rule 4.1) | Any adult non-party | Yes |
| Colorado | Yes, by certified mail (C.R.C.P. Rule 4) | Any adult non-party | Yes, signed return receipt |
Florida and Georgia are the two biggest states that effectively ban mail service for the opening divorce petition. Florida's Rule 1.070 requires personal service by a certified process server or sheriff for the initial summons. [2] Once a Florida respondent appears in the case, later papers can go by mail.
Texas works differently. The court clerk does the mailing, not you or a hired server. You pay a small fee (usually $5 to $10 per address), hand the papers to the clerk, and the clerk sends the certified mail. If delivery fails, you switch methods. [3]
Ohio automates it further. When you file, the clerk mails the summons and complaint by certified mail as the default. If the green card comes back unsigned or unclaimed, you can request ordinary mail service as a fallback under Ohio Civil Rule 4.6, and Ohio courts treat attempted certified mail plus ordinary mail as completed service in many situations. [4]
Look up your own state's rules of civil procedure. State court self-help centers publish plain-language guides on service, most of them free online. [5]
What are the exact steps to serve divorce papers by certified mail?
The mechanics are simple once you know the rules. Here's the process for most states that allow certified mail service.
Step 1: File your divorce petition first. You can't serve papers you haven't filed. The clerk stamps the copies you bring, assigns a case number, and issues a summons. Some states issue the summons automatically; others make you ask.
Step 2: Build complete service packets. A proper packet usually holds the filed and stamped petition, the court-issued summons, any required financial disclosure forms, and (where required) a Notice and Acknowledgment of Receipt form. One missing document can void the service even if delivery goes fine. Read your local rules.
Step 3: Have an authorized person prepare the mailing. In states that let a non-clerk send, that person must be an adult who isn't a party. A friend, a process serving company, or an attorney all work. They seal the documents in an envelope addressed to the respondent's last known address.
Step 4: Send by certified mail, return receipt requested. At the post office, the sender gets a tracking number and fills out PS Form 3811, the green card. That card is the whole ballgame. Keep the tracking number too.
Step 5: Wait for the return receipt. On delivery, the carrier has the respondent (or in some states any adult at the address) sign the card. The post office mails it back to the sender.
Step 6: Complete and file the proof of service. Most DIY filers stumble here. The person who mailed the papers completes a Proof of Service by Mail form (each state has its own), attaches the signed return receipt card, and files the whole thing with the court. The petitioner cannot complete this form themselves, even if they watched the mailing happen. [1]
Step 7: Wait out the response period. Most states give the respondent 20 to 30 days to answer after service. The clock usually starts on the date the green card was signed, not the date you filed the proof of service.
If your divorce is uncontested and your spouse cooperates, skip all of this. Have them sign an Acceptance of Service or Waiver of Service form instead. That drops the certified mail requirement entirely in most states.
What happens if your spouse refuses to sign the certified mail delivery?
This is where mail service falls apart. If the carrier attempts delivery and nobody signs, or your spouse flat-out refuses the envelope, the mailing comes back unclaimed or refused. In most states that failed attempt does not count as service.
Your options when mail service fails:
Personal service. Hire a process server or use your county sheriff to hand-deliver the documents. In most states this is the most reliable fallback. Process server fees typically run $50 to $150 per attempt, and prices swing by county and state.
Substituted service. Some states let you leave documents with an adult at the respondent's home or workplace, followed by a mailing. California Code of Civil Procedure § 415.20 allows this. [6]
Service by publication. If you genuinely can't locate your spouse or they're dodging service, courts can let you publish a notice in a local newspaper for a set number of weeks. This is the last resort. It needs a court order and an affidavit explaining why other methods failed. Publication usually adds $150 to $600 in newspaper fees, and some states require specific papers. [7]
Electronic service by court order. More states now allow service by email or even social media, but only with explicit court approval and proof you've tried other methods. Still the exception, not the norm.
If your spouse is just refusing to engage but you know where they live, personal service beats publication on both speed and cost. Don't sit on it. Most states have time limits (often 60 to 120 days after filing) for completing service before your case gets dismissed. [2]
Can your spouse waive service entirely and just sign a form?
Yes, and in an uncontested divorce this is usually the cleanest path. A waiver of service (also called acceptance of service, acknowledgment of service, or voluntary appearance, depending on the state) is a form your spouse signs saying they got the divorce papers and agree service is met. No certified mail, no process server, no sheriff.
How it works in practice: you prepare the papers, hand or mail a copy to your spouse informally, and your spouse signs the waiver form. The signed waiver gets filed with the court as proof the respondent received notice. Done.
Most state court websites post blank waiver forms. California uses the Notice and Acknowledgment of Receipt (FL-117). Texas has a Waiver of Service. Illinois calls it an Entry of Appearance and Waiver of Service. Different names, same job.
The legal risk is small but real. If your spouse later claims they never actually received or read the papers before signing, they might argue the waiver was invalid. That's rare in an uncontested divorce where both people agree on moving forward.
One rule: the signature has to be voluntary. You can't pressure, deceive, or coerce it. If a court finds the waiver was signed under duress or confusion, it can toss the service and potentially the whole decree.
For couples who've already agreed on all the terms and just need the paperwork done, having your spouse sign a waiver alongside the divorce papers you've prepared together is the lowest-friction option there is.
How do you serve divorce papers by mail if your spouse lives in another state?
Interstate service adds a layer because two states' laws meet in the middle. Short version: the rules of the state where you filed govern how service must happen, but you're delivering into another state's territory.
Most of the time you can still use certified mail with return receipt to a spouse in another state. State courts can reach out-of-state residents for service of process. General principles of civil jurisdiction and the Uniform Interstate Family Support Act support this in family cases, especially when the marriage or the marital property connects to the filing state.
A few practical notes:
USPS delivers certified mail in all 50 states and U.S. territories, so the mechanics don't change. Same PS Form 3811 green card process no matter where your spouse lives.
If your spouse lives outside the country, service gets much harder. The Hague Service Convention covers most foreign countries and requires service through official channels, usually the destination country's designated Central Authority. That takes months and costs more. If your spouse is in a country that hasn't signed the Convention, you'll need a court order naming an approved alternative method. [8]
A few states have specific statutes for out-of-state service in family cases. California Family Code § 2012 addresses it directly. Check your state's family code, more than the general civil procedure rules.
If your spouse is active-duty military, extra federal protections apply under the Servicemembers Civil Relief Act (SCRA), which can pause divorce proceedings and change service requirements. [9]
How much does mail service of divorce papers cost?
Mail service is usually the cheapest method, though cheap depends on nothing going wrong.
Here's a realistic breakdown:
| Service method | Typical cost range | Notes |
|---|---|---|
| Certified mail, return receipt (USPS) | $10 to $20 per mailing | 2024 USPS rates: certified fee plus return receipt fee |
| Sheriff service (personal) | $25 to $150 | Varies by county; some charge per attempt |
| Private process server | $50 to $200 per attempt | Urban areas cost more; rush service higher |
| Publication service | $150 to $600 | Newspaper rates vary a lot by market |
| Electronic service (if court-approved) | $0 to $50 | Court filing fee for the motion to allow it |
USPS charges a $4.85 certified mail fee plus a $3.55 return receipt fee (PS Form 3811), totaling about $8.40 before postage, based on the 2024 rate schedule. [10] For a typical divorce packet of 10 to 20 pages, the mailing itself runs $12 to $20.
The hidden cost is failure. If the certified mail comes back unclaimed, you've lost the mailing cost and still have to pay for personal or substitute service. Budget for one failed attempt when you plan.
Some states (Texas and Ohio) have the clerk do the certified mailing as part of standard filing. In Texas the citation issuance fee is built into the filing fee, or you pay a small separate fee. Ohio does it automatically at no extra charge in most counties. [4]
Getting your paperwork right the first time matters here. A correctly assembled packet cuts the chance of the server or clerk rejecting the mailing for missing documents. That's one reason a pre-built document set like DivorceClear's (their $149 packet includes state-specific service instructions with all required forms) can save money, compared with paying for multiple service attempts because a form was wrong.
What proof of service do you need to file with the court?
The proof of service is not optional. Courts won't move your case forward without it. A missing or botched proof of service is one of the most common reasons uncontested divorces stall.
A proper proof of service by mail usually contains: the name and address of the person who did the mailing, the date and location of the mailing, the address the papers went to, a list of what documents were included, the certified mail tracking number, and the date the signed return receipt came back.
The person who mailed the papers (the server) signs the proof of service under penalty of perjury. In most states this is a standard court form. Don't draft your own. The signed green card or postal tracking confirmation gets attached to it.
The common mistakes:
The petitioner signs instead of the server. This is the big one. The person who filed the case cannot complete and sign the proof of service, even if they watched someone else do the mailing.
The return receipt is lost or unsigned. Keep the tracking number from day one. If the green card gets lost, USPS can produce a delivery confirmation printout, which some courts accept as a substitute. Check your court's local rules before you count on it.
Wrong form for the county. California has a statewide Proof of Service by Mail form (FL-335), but some counties run slightly different versions. [11] Download the form from your specific court's website.
Filing the proof too late. Some states want the proof filed before the first scheduled court date or within a set window after service. Miss that window and you may have to re-serve.
File the completed proof with the clerk, get a file-stamped copy for your records, and make sure the date on the green card is easy to read.
What if you can't find your spouse's current address to mail the papers?
If you genuinely don't know where your spouse lives, certified mail is a dead end. Courts recognize this and have a process for it, but you have to show them you made real efforts to find the address before they'll allow an alternative.
Start with the basics. Former employers, mutual friends or family who might share the address, the last known address on tax returns or financial accounts, voter registration records, and property records are all reasonable starting points. Many county assessor and property records are searchable online for free.
Your state's DMV may share address information with courts for service of process. Procedures vary. Some states require a court order, others allow attorney requests directly.
Skip-tracing services used by professional process servers usually charge $50 to $200 and can often find a current address through credit header data, utility connections, and other databases. Try this before going to publication.
If every reasonable effort fails, you file an affidavit of due diligence explaining exactly what you tried, then ask for permission to serve by publication. The court sets the requirements: which newspaper, how many consecutive weeks (often 4 to 6), and what language the notice must include. [7]
After publication runs, you file proof of publication (an affidavit from the newspaper) with the court. Service is then deemed complete, and your spouse has the stated response period even if they never saw the notice. A divorce can proceed to default judgment after publication, though courts tend to be more careful about orders involving children when the other parent couldn't be found.
What are the most common mail service mistakes that invalidate a divorce?
Bad service doesn't just delay your case. In rare but real situations, a divorce decree gets set aside years later because the respondent argues they never got proper notice. Here are the errors that actually cause trouble.
Sending to the wrong address. Service must go to the respondent's "dwelling house or usual place of abode" under most state rules. A former address, a work address (without specific statutory permission), or a P.O. box may not qualify, depending on your state. Verify the current address before mailing.
The wrong person signs the return receipt. Some states require the respondent specifically to sign, not a family member or roommate. California's acknowledgment process under CCP § 415.30 requires the respondent's own signature. [6] If someone else signs, service may be defective.
Using regular mail instead of certified. First-class mail alone is almost universally insufficient for initial service of a divorce petition. Even in states that allow first-class mail for some filings, the initial petition almost always needs certified mail with return receipt or personal service.
Leaving out required documents. A summons without the petition, or a petition without required local cover sheets, makes the packet incomplete and invalid. Each state, and often each county, has a checklist.
The server is disqualified. In most states the server must be at least 18 and not a party. Minors can't serve. The petitioner can't serve. Ignore this and the service is void even if delivery worked.
Missing the filing deadline for proof of service. Once you complete service, many states give you a limited window to file the proof. Miss it and you may have to re-serve.
All of these are avoidable with careful prep. Reading the actual rule in your state's code of civil procedure (not a blog post about it) is the only reliable way to know you're compliant.
Are there any states where mail service is never allowed for divorce?
Florida is the clearest example of a high-population state where personal service is required for the initial divorce petition under Rule 1.070 of the Florida Rules of Civil Procedure. The summons must be served by a process server certified under Florida law or a sheriff. Mail alone does not work for the original service in Florida, full stop. [2]
Georgia also requires personal service as the default under O.C.G.A. § 9-11-4. Mail is used only for later filings, after the defendant has already appeared.
Louisiana requires personal service through the sheriff by default, though courts can authorize alternatives.
Michigan technically permits mail service in some situations, but in practice most Michigan courts expect personal service or a signed waiver for divorce petitions. Check with your specific county court.
And in every state, even those that broadly allow certified mail, a court can require personal service in certain cases: if the respondent is dodging mail delivery, if there's a domestic violence component that calls for more formal process, or if prior mail attempts already failed.
The point is this. "Your state allows mail service" doesn't mean mail service will work for your specific case. It's a permitted method when the conditions are met, not a guaranteed right.
If you're unsure about your state's rules, your state court's self-help center is the right first stop. The National Center for State Courts keeps a directory of state court self-help resources. [5] Many county courts also run self-help clinics staffed by attorneys who give free guidance without representing you, which is a genuinely useful resource before you file anything.
Should you hire a process server or do the mail service yourself?
For a fully uncontested divorce where your spouse cooperates and lives at a known address, doing your own certified mailing (through an authorized third-party sender) is usually fine. The certified mail approach is built to work without professional help.
Hire a process server if any of these apply: your spouse is avoiding you, they've already refused a mailing, you don't have a confirmed current address, there's a history of conflict that makes direct contact risky, or your state's rules are tangled enough that you want someone who does this every day.
Process servers also know local court preferences. Some courts are picky about proof of service formats, and a professional knows what that specific clerk's office expects. That alone can be worth the $75 to $150 fee.
If you're doing a DIY uncontested divorce and just need the paperwork organized so service goes smoothly, the divorce papers section of this site covers what a complete filing packet looks like by state. Getting the documents right before you mail cuts re-service risk a lot.
DivorceClear's document packet ($149) includes service instruction guides specific to your state, useful if you're unsure which forms belong in the service envelope or how to complete the proof of service. Many state courts publish this information free on their self-help pages, so check those first.
The honest answer: for an uncontested divorce where your spouse will cooperate and sign a waiver, you don't need a process server at all. For anything messier, the cost of a professional is small next to redoing the whole service process.
Still weighing whether to handle this alone or get legal help? The difference between a divorce lawyer and a document preparation service is worth understanding before you spend money on either.
Frequently asked questions
Can I serve my spouse divorce papers by regular mail without certified mail?
Almost never for the initial petition. Regular first-class mail has no delivery confirmation and doesn't meet most states' proof-of-service requirements for original process. A few states allow it for amendments or later filings after the respondent has appeared, but the opening petition needs certified mail with return receipt, personal service, or a signed waiver. Using regular mail and assuming it counts is one of the most common mistakes that stalls DIY divorces.
What is a return receipt requested form and why does it matter for divorce service?
PS Form 3811 is the USPS green card the mail carrier presents for signature at delivery, then mails back to the sender. It's physical proof that someone at the address received the certified mailing. Courts require this card (or an electronic equivalent) attached to the Proof of Service, because without it you have no documented evidence the respondent got the papers. Lose the green card and you'll likely need to re-serve.
How long does the spouse have to respond after being served by mail?
The deadline varies by state, typically 20 to 30 days. California gives 30 days. Texas gives 20 days after the Monday following service. Illinois gives 30 days. Some states add a few extra days when service is by mail instead of in person, to account for transit time. Check your summons form: the deadline is usually printed right on it. The clock starts from the date on the signed return receipt.
What if my spouse lives overseas? Can I still serve by mail?
International mail service for legal process is governed by the Hague Service Convention if the destination country is a signatory. You route service through that country's designated Central Authority, which can take months. Canada, the UK, Germany, and Japan are signatories; others are not. If the country isn't a Hague member, you'll need a court order specifying an approved alternative method. Budget several hundred dollars and several months for international service, not a few weeks.
Can my spouse sign a waiver to avoid the whole certified mail process?
Yes, and in most uncontested divorces this is exactly what happens. Your spouse signs an Acceptance of Service or Waiver of Service form, which you file with the court as proof of notice. The names differ by state: California calls it Notice and Acknowledgment of Receipt (FL-117), Texas calls it Waiver of Service, New York uses Acknowledgment of Receipt. The signature must be voluntary. Once filed, it replaces certified mail or personal service entirely.
Does the person who mailed the papers have to be a licensed process server?
Not in most states for certified mail service. Generally the sender must be an adult who isn't a party to the case, but professional licensing isn't required. A friend, parent, or colleague can do the mailing. Some states (Texas, Ohio) require the court clerk to do it instead. A few states do require certified process servers for all service methods. Check your state's specific rule on who qualifies as an authorized server.
What is substituted service and when can I use it instead of certified mail?
Substituted service means leaving the papers with another adult at the respondent's home or workplace when the respondent isn't present, then mailing the same documents. It's allowed in California (CCP § 415.20), New York, and several other states, but usually requires showing that direct service was attempted first. Courts treat it as a fallback when the respondent is avoiding service or consistently unavailable. Get a court order confirming the method is approved before you rely on it.
Can a divorce be finalized if my spouse never responded after being served by mail?
Yes, through a default divorce. If your spouse is properly served, the response deadline passes, and they file nothing, you can request a default judgment. The court will usually grant the divorce and the relief you asked for in your petition. You'll still file a declaration or affidavit of default, attend a brief hearing in some states, and show the court your proof of service was valid. Defaults are granted faster in states that allow them without a hearing.
How do I serve divorce papers by mail in a state that requires clerk mailing, like Texas?
In Texas, once you file your Original Petition for Divorce and pay the filing fee, you ask the clerk to issue a Citation. The clerk prepares and sends the certified mail to your spouse's address. You provide the address; the clerk does the mailing. If the certified mail comes back undelivered, you arrange personal service through a process server or constable. The clerk's office at your county courthouse handles this. Ask specifically about Citation by Certified Mail.
What happens to my case if the proof of service is filed incorrectly?
The court will likely reject the proof of service and flag the deficiency. In mild cases you refile a corrected form. In worse cases, the judge finds service invalid, which means the clock on the respondent's response period never started and you may need to re-serve entirely. If you already got a default judgment based on invalid service, your spouse could later move to set it aside. Courts take proper service seriously because it's a constitutional due-process requirement.
Is email ever a valid substitute for certified mail service in a divorce?
In a small but growing number of states, courts can authorize email service by court order when other methods have failed. This usually requires a motion, evidence of failed traditional attempts, and a showing that the email address is actually used by your spouse. It's not a starting point and never a routine substitute for certified mail. Several states expanded electronic service options after the COVID-19 pandemic, but always check current local rules.
Do divorce papers served by mail need to include the original summons or a copy?
A copy, not the original. You file the original with the court and serve file-stamped copies on your spouse. The service packet should include a copy of the stamped petition, a copy of the summons issued by the clerk, and any other required forms. Serving the originals would leave you without proof of what you filed. Some courts require a specific number of copies at filing time precisely so you have properly stamped copies ready for service.
How much does it cost to serve divorce papers by certified mail?
The USPS certified mail fee is currently about $4.85, and the return receipt (green card) adds roughly $3.55, putting the mailing itself around $8 to $10 before postage. A typical divorce packet at current postal rates runs $12 to $20 total. If the certified attempt fails and you need a process server, budget $50 to $200 depending on location and number of attempts. Sheriff's service in many counties runs $25 to $75.
Can I serve divorce papers at my spouse's workplace by mail?
Mailing to a workplace is permitted in some states and restricted in others. Most states prefer or require service to the respondent's home address (dwelling house or usual place of abode) for certified mail. Some allow a business address if that's where the respondent actually gets mail. In personal service, most states allow substitute service at a workplace with specific rules. Check your state's civil procedure rules for whether a workplace address qualifies before mailing there.
Sources
- California Courts - Service of Process self-help guide: In most states, the petitioner cannot serve the papers themselves; an authorized adult third party must perform service and complete the proof of service.
- Florida Rules of Civil Procedure, Rule 1.070 - Process: Florida Rule 1.070 requires personal service by a certified process server or sheriff for the initial summons; mail alone is insufficient for the original divorce petition in Florida.
- Texas Courts - Service of Citation by Certified Mail guidance: In Texas, the clerk of court, not the petitioner or a private server, sends the certified mail citation after filing and payment of the required fee.
- Ohio Rules of Civil Procedure, Rule 4.1 and Rule 4.6: Under Ohio Civil Rule 4.1, the clerk of courts mails the summons by certified mail automatically upon filing; Rule 4.6 provides a fallback to ordinary mail if certified mail is returned.
- National Center for State Courts - Self-Help Center Directory: Most state courts maintain self-help centers that publish plain-language guides on service of process requirements and provide free walk-in assistance.
- California Code of Civil Procedure § 415.20 and § 415.30: CCP § 415.30 allows acknowledgment-by-mail service but requires the respondent specifically to sign and return the Notice and Acknowledgment form; § 415.20 governs substituted service.
- California Courts - Service by Publication self-help guide: Publication service requires a court order, an affidavit of due diligence showing prior failed attempts, and a specified number of weeks of newspaper publication; newspaper fees typically range from $150 to $600.
- Hague Conference on Private International Law - Service Convention: The Hague Service Convention governs international service of process between signatory countries and requires routing through each country's designated Central Authority, a process that typically takes months.
- Servicemembers Civil Relief Act (SCRA), 50 U.S.C. §§ 3901-4043: The SCRA provides active-duty military members the right to request a stay of civil proceedings including divorce, which affects service requirements and case timelines.
- USPS - Certified Mail and Return Receipt pricing: As of the 2024 USPS rate schedule, certified mail costs approximately $4.85 and the return receipt (PS Form 3811) adds approximately $3.55, for a combined fee of about $8.40 before postage.
- California Courts - Form FL-335, Proof of Service by Mail: California provides a statewide Proof of Service by Mail form (FL-335) for family law cases; some counties have local variations and filers should download forms from their specific court's website.
- Illinois Compiled Statutes, 735 ILCS 5/2-213: Illinois permits service by certified mail with return receipt under 735 ILCS 5/2-213, with the signed return receipt serving as the proof of delivery.